Consumer Protection

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IPERS is committed to protecting your personal information and takes steps to prevent fraud and identity theft.

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We want to provide you with the resources you need to protect yourself from fraudulent scams and other misleading financial offers. Use the following links to learn more about how to prevent identity theft and report suspicious activity, and find out what to do if you are a victim.

Federal Trade Commission

Iowa Attorney General

Internet Crime Complaint Center (IC3)

State of Iowa’s Information Security Office

Report suspicious e-mail from an Iowa state agency. 

U.S. Postal Service

consumer protection

Accordion Title
Consumer Protection Resources

Consumer Protection Resources


Dependent Adult Abuse

‘Dependent adult’ means a person eighteen years of age or older who is unable to protect the person’s own interests or unable to adequately perform or obtain services necessary to meet essential human needs, as a result of a physical or mental condition which requires assistance from another, or as defined by Department rule.



  • Provide information and referrals to older adults, adults with disabilities, veterans and their caregivers
  • Coordinate a wide range of long-term living and community support services
    • case management
    • congregate and home-delivered meals
    • employment services
    • family caregiver services
    • options counseling
    • respite care
    • transportation services