Using My Account

Whether you are new to public employment, or if you are a retiree or beneficiary, My Account gives you access to your individual retirement benefits information.

Learn more about My Account and how to access your retirement benefits.

Login to My Account.

Activate your account in My Account

IPERS defaults members’ document delivery preference to digital and discontinued providing documents via the US Postal Service. (IPERS continues to mail a small number of documents, including the annual Form 1099-R, Income Verification Letters and paper checks. This change does not impact direct deposits.) 

Members can manage their delivery preference in My Account. Visit the Digital Delivery page to learn how to manage your delivery preference.

IPERS appreciates your support as we strive to provide information in the most secure, efficient and cost-effective manner. 

Good to know

  • Access My Account, or visit My Account from the main menu on ipers.org.
  • IPERS assigns your username, which you may not change, and provides a temporary password. You will be prompted to create your own password when you log in to My Account for the first time.
    • Most members usernames begin with the letter "i" and are not case sensitive.
  • Each time you log in, a code will be sent to the phone number associated with your account. This code verifies your identity and protects the security of your information.
  • Once you’ve logged in for the first time, you will be prompted to update your phone number and personal email address in My Account. Please do not provide your work email address.

New members

  • You will receive a welcome packet by mail within approximately two months of your first paycheck. The letter contains your username. A second letter that includes your password will arrive by mail a few days later.
  • It is essential that you designate a beneficiary so IPERS can carry out your wishes at your death. Access My Account to designate your beneficiary or complete the Beneficiary Designation form.

Logging in to My Account

Access My Account, or visit My Account from the main menu on the home page. Or download written instructions for logging in.

What you'll need

  • Your username
    Most members’ usernames begin with the letter “i” and are not case-sensitive. Your username cannot be changed.
  • Your password
    IPERS assigns your temporary password. You will be prompted to create your own password when you log in for the first time.

Retrieve your username or password

To obtain your My Account username or password, you must have both an email address and phone number already on file with IPERS. If you need your username or password and don’t have an email address and phone number on file, call IPERS at 800-622-3849 for help logging in.

My Account login instructions
If you KNOW your username, but not your password, follow these instructions to log in.If you DON’T KNOW your username or password, follow these instructions to log in.
  1. Click Reset Password on the My Account login screen.
  2. Enter your username. (Most members’ usernames begin with the letter “i” and are not case-sensitive.)
  3. Select how you want the verification code delivered to the phone number on file at IPERS.
  4. Enter the verification code and create a password that satisfies IPERS’ security requirements.  

 

 

 

 

 

 

 

 

 

  1. Click Forgot Username and enter the email address on file at IPERS.
  2. You will receive an automated email that includes your username.
  3. Return to the My Account login page from www.ipers.org.
  4. Click Reset Password. Enter your username.
  5. You will receive an automated email that includes your temporary password.
  6.  Return to the My Account login page from www.ipers.org.
  7. Enter your username and temporary password. 
  8. You will be prompted to create your own password.
    1. In the Current Password field, enter your temporary password.
    2. Create a new password that satisfies IPERS’ security requirements.
    3. Enter the new password again.

Two-factor authentication (2FA)

Each time you log in, a code will be sent to the phone number associated with your account. This code verifies your identity and protects the security of your information. The code should not be confused with your username and password.

When you log in for the first time, you will be prompted to add or confirm your phone number and personal email address in My Account. Please do not provide your work email address.

What you can do with My Account