My Account

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Whether you are new to public employment, or if you are a retiree or beneficiary, My Account gives you access to your individual retirement benefits information.

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ACTIVATE YOUR ACCOUNT IN MY ACCOUNT NOW!

IPERS defaults members’ document delivery preference to digital and discontinued providing documents via the US Postal Service. (IPERS continues to mail a small number of documents, including the annual Form 1099-R, Income Verification Letters and paper checks. This change does not impact direct deposits.) Members can manage their delivery preference in My Account. Visit the Digital Delivery page to learn how to manage your delivery preference.

IPERS appreciates your support as we strive to provide information in the most secure, efficient and cost-effective manner. 

GOOD TO KNOW

  • To access My Account, go to www.ipers.org and click MY ACCOUNT LOGIN in the upper right-hand corner of the home page.
  • IPERS assigns your username, which you may not change, and provides a temporary password. You will be prompted to create your own password when you log in to My Account for the first time.
  • Most members usernames begin with the letter “i” and are not case sensitive.
  • Each time you log in, a code will be sent to the phone number associated with your account. This code verifies your identity and protects the security of your information.
  • Once you’ve logged in for the first time, you will be prompted to update your phone number and personal email address in My Account. Please do not provide your work email address.

 NEW MEMBERS

  • You will receive a welcome packet by mail within approximately two months of your first paycheck. The letter contains your username. A second letter that includes your password will arrive by mail a few days later.
  • It is essential that you designate a beneficiary so IPERS can carry out your wishes at your death. Access My Account to designate your beneficiary or complete the Beneficiary Designation form.

 

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INSTRUCTIONS FOR LOGGING IN TO MY ACCOUNT

To access My Account, go to www.ipers.org and click MY ACCOUNT LOGIN at the top of the home page.
 

WHAT YOU NEED

Your username

Most members’ usernames begin with the letter “i” and are not case-sensitive. Your username cannot be changed.

Your password

IPERS assigns your temporary password.
You will be prompted to create your own password when you log in for the first time.

Retrieving your My Account username or password

To obtain your My Account username or password, you must have both an email address and phone number already on file with IPERS. If you need your username or password and don’t have an email address and phone number on file, call IPERS at 800-622-3849 for help logging in.

 

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If you KNOW your username, but not your password, follow these instructions to log in.
  1. Click Reset Password on the My Account login screen.
  2. Enter your username. (Most members’ usernames begin with the letter “i” and are not case-sensitive.)
  3. Select how you want the verification code delivered to the phone number on file at IPERS.
  4. Enter the verification code and create a password that satisfies IPERS’ security requirements. 
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If you DON’T KNOW your username or password, follow these instructions to log in.
  1. Click Forgot Username and enter the email address on file at IPERS.
  2. You will receive an automated email that includes your username.
  3. Return to the My Account login page from www.ipers.org.
  4. Click Reset Password. Enter your username.
  5. You will receive an automated email that includes your temporary password 
  6. Return to the My Account login page from www.ipers.org.
  7. Enter your username and temporary password. 
  8. You will be prompted to create your own password.
    1. In the Current Password field, enter your temporary password.
    2. Create a new password that satisfies IPERS’ security requirements.
    3. Enter the new password again.

Two-Factor Authentication

Each time you log in, a code will be sent to the phone number associated with your account. This code verifies your identity and protects the security of your information. The code should not be confused with your username and password.

When you log in for the first time, you will be prompted to add or confirm your phone number and personal email address in My Account. Please do not provide your work email address.

 

WHAT YOU CAN DO WITH MY ACCOUNT

You can use My Account at any point during and after your career in public service.

  • Assign or change your beneficiary.
  • View a history of all your contributions to IPERS.
  • View a printable copy of your Annual Benefits Statement.
  • View a record of the letters and documents you’ve received from IPERS.
  • Access several downloadable IPERS forms.
  • Schedule an appointment with an IPERS retirement counselor.
  • Enter various scenarios to generate real-time benefit payment, service purchase or refund estimates.
  • Update your contact information.
  • Regular members can complete the Application for IPERS Monthly Retirement Benefits.

Even after you retire, My Account includes important information about your IPERS membership.

  • View your benefit payment and contribution history.
  • View and change your tax withholdings.
  • View income verification information.
  • View and change direct deposit information.
  • Assign or change your beneficiary.
  • View a record of the letters and documents you have received from IPERS.
  • Update your contact information.

Beneficiaries of former IPERS members can also access My Account.